What Information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, postal address and email address. Your personal information will be used specifically for the fulfilment and postage of your order or to deliver you emails provided by the newsletter subscription.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services and Products given on our website;
To provide you with ongoing customer assistance and technical support;
To be able to contact you with general or personalized service-related notices and promotional messages, free products and other content included but not limited to surveys and questionnaires which will help improve the service and products we offer to you;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Payment options provided on this website are hosted by Stripe and Paypal who both may store your Personal information in order to provide the service to us. These companies may store, use, share and disclose other Non-Personal information and data including browser and device data such as location and IP address, transaction data, cookie and tracking technology data. The specific details of this can be found on their company Privacy Policies which you can find here and here.
Our website is also linked to Google Analytics who will use certain non-personal information such as your IP address, location and cookies.
How do we communicate with you?
We may contact you to notify you regarding your order or account, to troubleshoot problems with your order or account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact Emma Tripolone at firstname.lastname@example.org
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact Emma Tripolone at email@example.com.